NZ Hospitality Services
Comprehensive Hospitality Solutions
- P&L Analysis: Detailed profit and loss statement reviews.
- F&B Cost Controls: Implementing cost-effective food and beverage management.
- Operations & Sales: Streamlined sales, catering, and operational strategies.
- Purchasing & Inventory: Efficient management of procurement and inventory.
- Staffing Solutions: Recruitment, training, and development of management and staff.
- Guest Relations: Enhancing guest service and satisfaction.
- Management Consulting: Short and long-term third-party management, hotel operations consulting, and taskforce management.
- Mystery Shopping: Hotel mystery shop evaluations with video feedback.
- Digital Marketing: Expertise in internet marketing, online reputation management, eCommerce, and social media marketing.
Brand Services
NZH understands the central role of brands in the hospitality sector, helping clients enhance customer loyalty, market advantage, and profitability.
- Brand Positioning: Strategic brand placement in the market.
- Standards Implementation: Ensuring adherence to brand standards.
- Promotion & Integrity: Effective brand promotion while guarding brand integrity.
Distressed Properties Assistance
- Comprehensive Reviews: Financial, operational, and property condition assessments.
- Strategic Planning: Development of next steps for owners or lenders.
- Loss Reduction: Action plans to minimize losses and identify value-add opportunities.
- Performance Evaluation: Reviewing brand contribution and management performance.
Supplemental Services
- Receivership & Asset Management: Interim and ongoing property management.
- Reorganization: Restructuring and marketing reviews.
- Performance Audits: Maintenance and F&B department audits and improvements.
Task Force Services
NZH provides immediate and active approaches to attract new business and revenue through experienced task force professionals in sales, GM, rooms division, and F&B.
Hotel Internet Marketing
- SEO Services: Enhancing hotel visibility through strategic SEO.
- Content Optimization: Focus on keyword selection and content optimization.
Online Reputation Management
- Guest Feedback: Effective management of guest reviews to improve scores.
Social Media Marketing
- Content Creation: Developing original content and utilizing social media to enhance hotel influence.
Hospitality Recruiting
- Tailored Recruitment: Understanding business goals and company culture to present ideal candidates.
Previous Assignments
- Holiday Inn Select, Dallas: Third-party management.
- Sheraton Suites, Alexandria & Plantation: Revenue and ranking improvements.
- Pier 2620, San Francisco: Revenue enhancement and safety programs.
- Marriott, Minneapolis: Revenue management.
- Charter One Hotels & Resorts: Repositioning for sale and improving guest scores.
- Doubletree, Princeton: Operational improvements.
- Aloft, Atlanta & Crowne Plaza, Palo Alto: Revenue growth.
- Park Place Hotel, Kansas City: Renovation and revenue management.
- Haazo Management Inc., Wisconsin: Development of operational SOPs.